Setup and onboarding
Company, branch and user setup, plan and feature selection, and assistance with product and ingredient files.
Run sales, inventory and branches in one place, with a Pink October offer on the plan that fits your business.
Plans after discount start at 165.90 SAR
From the first order to the final report: connected tools for checkout, restaurants, cafes, stores and branch operations.
Company configuration and activation within the system, electronic invoice integration, submission status tracking and retries. Connection starts after the company's ZATCA credentials and certificates are configured.
An interactive floor layout for your restaurant or cafe. Guests scan the table QR code to browse the menu and order from their phone. Orders reach the cashier or kitchen display; payment is completed at the cashier.
A dedicated link for your business to share on social media and search engines, making it easy for customers to reserve tables and place orders online.
Automated real-time synchronization between the cashier and kitchen or bar. Instantly routes orders to chef screens ordered by arrival time, featuring delay alerts to accelerate fulfillment and eliminate paper ticket waste.
Digital customer card, points earning and redemption based on company rules, and a points transaction log linked to sales and returns.
Features and limits depend on the plan and company activation. Tables, link ordering, loyalty, additional warehouses and backups require activation; ZATCA and printing require configuration.
Name or barcode search, product images and prices, cart quantities, options and add-ons, plus held-order retrieval.
Cash, electronic and split payments, change calculation, and permission-controlled full and partial refunds.
Discounts, coupons and promotions according to the plan and permissions, applied at checkout to eligible orders.
Open and close shifts, track cash movements, review payment totals and record operating expenses.
Tax invoices and branded receipts, VAT and configured tobacco charges for designated products, plus reprinting.
Manage seating areas, tables and staff orders, and track open orders through preparation and checkout.
Bilingual menus, item and order notes, additions to an open order, and a printable collection of table numbers and codes.
Immediate or scheduled orders and table reservations when available, activated separately from QR ordering.
Preparation stations and order statuses, with category items routed to department printers when devices and a supported print path are configured.
New-order alerts, current and completed views, and date and time filters for operational follow-up.
Bilingual names, images, barcodes and prices, with stocked, service and recipe products according to the plan, plus Excel import.
Quantity updates after sales and refunds, low-stock alerts, branch transfers and physical-count adjustments.
Company managers manage warehouses and transfers after activation, within the company's approved warehouse limit.
Measurement units and ingredient stock, product recipe links and ingredient deduction, plus ingredient and recipe file imports.
Supplier records, purchase orders and stock receiving, plus wastage records and their quantity impact.
Manage branches and users within plan limits, compare performance and review sales by branch.
Period filters for sales, refunds, tax and payment methods, top-selling products and executive reporting.
Review recorded expenses and costs alongside profitability indicators; profit accuracy depends on valid product and ingredient costs.
Formatted exports and invoice and stock-movement reviews, subject to the plan's export types and user permissions.
Link customers to invoices and review purchases and refunds without separate manual records.
Point earning and redemption rules, a digital card and point ledger, with permissions for management, adjustments and redemption.
Store setup linked to company products with branding, logo and a selected template. The current version is a pickup-order pilot, without online payment or automatic shipping.
Clear branded receipts, browser printing and direct Local Bridge integration, plus multi-printer department printing. The appropriate print path is configured for your device and printer.
Control user permissions within each company, with company data isolation and records of sensitive operations and changes.
Review pending operations and synchronization errors, retry operations and check their status before resubmitting a sale.
Permission-controlled backup and restore for enabled companies, with offsite scheduling and alerts according to backup service configuration.
Company, branch and user setup, plan and feature selection, and assistance with product and ingredient files.
Workflow training for your team and help with usage and troubleshooting through your plan's available support channels.
Review printing, ZATCA and optional feature configuration, or request a custom plan with defined limits. Scope and cost are agreed before implementation.
Choose what you need: a larger catalog, inventory control, or more room for branches and your team.
One's core features with a larger product allowance. Ideal when catalog size is your priority, not inventory management.
Move to inventory, discounts, shifts, roles and advanced reporting, with more room for your team and branches.
Higher branch, user and product limits, plus priority support. For larger needs, discuss add-ons or a custom plan with us.
Existing customers: contact us to review your plan and upgrade cost before paying. Optional features need separate activation confirmation and are not enabled automatically by upgrading.
Choose 3, 6, or 12 months — base price first, with VAT and the final total underneath
For help choosing a plan, call customer support: 920018645
Yes! We offer a 3-days free trial without requiring any credit card information.
Absolutely! You can change your plan anytime, and the difference will be calculated automatically.
Yes, Raqem POS works on all devices — desktop, tablet, mobile — directly through the browser.
We use advanced encryption protocols (SSL/TLS) with automatic daily backups on secure servers.
Yes, the system supports VAT calculation and e-invoicing, with ZATCA Phase 2 integration.
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