Terms & Conditions
Terms for using the website and Raqem services.
Last updated: 8 September 2026
By using this website or any of our technology solutions, including Raqem POS, you agree to the following terms and conditions:
Nature of the service
Raqem grants the user a non-exclusive license to use the available cloud systems under the selected plan and subscription to manage their business.
Account responsibility
Users must keep their login details and passwords confidential and are responsible for all activities conducted through their accounts.
Subscriptions and payments
Subscriptions are paid according to the selected plan and term offered on the website: 3, 6 or 12 months. The subscription price, tax and total are displayed before payment. The current payment flow does not include automatic renewal or recurring charges; renew by making a new subscription purchase or contacting us.
Acceptable use
The systems must not be used for unlawful activities or in violation of applicable rules and regulations in the Kingdom of Saudi Arabia.
Limitation of liability
The company makes every effort to maintain the stability and continuity of its technology services and Raqem POS. It is not responsible for interruptions caused by circumstances beyond its control or failures in the user's internet connection.
Changes to these terms
The company reserves the right to amend or update these terms at any time. Changes take effect when published on the website.